Accessibility Statement

Last updated: October 2026

Charlotteaids Restoration wants charlotteaids.living to work for everyone, including people with disabilities. This statement describes how we approach that goal. It is a general template, not legal advice.

What We Aim For

We want as many people as possible to be able to use this site. Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, a widely used standard for accessible websites.

Steps We Take

To support that goal, we try to:

• Use clear headings and an orderly page layout
• Add text descriptions to images that carry meaning
• Keep text easy to read with strong color contrast
• Let visitors move around the site with a keyboard
• Build pages that work on phones, tablets and computers
• Write in plain, simple language
• Label form fields clearly

Where We Fall Short

Some parts of the site may not fully meet these standards yet. Material from third parties, such as embedded tools or services, may be outside our control. We look over the site from time to time and fix problems as we find them.

Other Ways to Get Help

If part of the site is hard for you to use, help is still available. Request a callback to speak with a provider, or email contact@charlotteaids.living and we will do our part to assist.

Tell Us What You Found

We welcome your thoughts on how accessible the site is. Please email contact@charlotteaids.living and include:

• The page or feature that gave you trouble
• What happened and what you expected
• The browser, device or assistive technology you used, if you know

We will read your message and aim to reply within a few business days.

Always Improving

Accessibility is never finished. As we update the site, we will keep it in mind and keep making things better.