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Questions about a wet home? Request a callback to check provider availability, or send a request and a local provider in our network will follow up.
No obligation
Last updated: October 2026
You should know how Charlotteaids Restoration works and how we earn money. This page explains our role plainly. It is a general template, not legal advice.
Charlotteaids Restoration is a referral and marketing service. We link homeowners with independent water damage restoration providers. We do not do water extraction, structural drying, basement cleanup, mold remediation, repairs or any other restoration work.
When you phone the number on this website or send in a form, your call or request may go to an independent provider. It may instead go to a marketing partner that works with providers in your area.
Providers or marketing partners may pay Charlotteaids Restoration for the calls, form submissions or other referrals we send them. The payment can depend on things like how long a call lasts or whether it is answered. We may be paid even if you decide not to hire the provider.
This payment does not change what a provider charges you. You pay the provider directly for any work you agree to, at the prices the provider sets.
Providers are independent. They are not employees, agents or partners of Charlotteaids Restoration. Each one alone is responsible for:
Being connected with a provider is not an endorsement, and it is no promise about their work. Because of how we are paid, the provider you reach may depend on which providers are part of our network at that moment.
You never have to hire a provider we connect you with. You are welcome to ask questions, check credentials, request a written estimate and compare other quotes before you choose.
Calls made through this website may be tracked and, in some cases, recorded. This is done for quality, verification and billing.
Want to ask how we work or how we are paid? Email contact@charlotteaids.living.
Questions about a wet home? Request a callback to check provider availability, or send a request and a local provider in our network will follow up.
No obligation